problem with their dongle and a hyperthreading CPU?

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spadekevin
Posts: 8
Joined: Tue Jul 03, 2018 6:29 am

problem with their dongle and a hyperthreading CPU?

Postby spadekevin » Sat Jul 28, 2018 7:01 am

Hello,

Anyone having any problem with their dongle and a hyperthreading CPU?

Just recently purchased (2 months ago) a new CPU with a hyperthreading chipset. I'm still waiting to use this machine.

The problem I face is that the dongle recognizes this as two computers hooked up to a single license dongle. Reports that all network licenses have been exhausted. There is no network as this machine is standalone.

I've contacted both Mecsoft and Rainbow/Safenet on this but have not received a solution. Mecsoft has been good in responding with reply's, Safenet has promised to call back multiple times but has not. Neither has provided me with the solution to this problem that all parties agree on. (alot of finger pointing) I've waisted a considerable amount of time corresponding with both business's, spent an enormous amount of time on the phone with tech support with both and have got nothing to show for it.
Please help

I didn't find the right solution from the internet.

References:
https://mecsoft.com/phpbb/viewtopic.php?f=6&t=245
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Thank you

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